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About
Ramsey, Krug, Farrell & Lensing
 The
roots of Ramsey, Krug, Farrell, & Lensing go back to
1932 when Herschel Lewis and Raymond Norwood founded
the agency. The Lewis and Norwood Company operated as
a wholesaler to other agents for 47 years. In 1972 a
retail division was formed, known as Ramsey, Olberts,
Krug and Farrell. In 1980 Lewis and Norwood was sold
to CIGNA Insurance Company and the retail company became
Ramsey, Krug, Farrell, & Lensing.
At
that time there were seven employees. Today, RKF&L has
almost 100 employees and is one of the largest agencies in Arkansas.
The principal owners are active in the business and
committed to remaining so for years ahead. Our goal
is to perpetuate the agency from within. Six additional
stockholders have been added with the prospect of more
in the future.
We
believe it is in the best interests of our clients to
have owners active in virtually every phase of the operation
in order to assure professional service and commitment
to clients.
Our
Values
In
1985 the entire staff formulated our agency values.
It is reproduced here to give you a sense of the personal
commitment we have to integrity, service and professionalism.
Everyone at RKF&L is proud of their role in drafting
our values and strives to live up to its ideals.
- We
will operate with honesty, integrity and fairness.
- We
will place our clients' insurance in the best available
and most financially sound markets known to us.
- We
will provide prompt, accurate, courteous and professional
service to our clients.
- We
will strive to build long-term trust relationships
with our clients through personal, value-added services.
- We
will share our profits with charitable organizations
and be active members of our community.
- We
will invest money back into the agency to promote
growth, increase productivity and to position ourselves
for the future.
- We
are a service business and will provide our clients
with a clear and concise understanding of the manner
in which we will serve them.
- We
will operate our agency in a participating, hardworking
environment where each individual will be given the
opportunity to reach his or her potential.
-
We will encourage individual responsibility and personal
growth, accept mistakes as a part of life, and work
together toward common agency goals and the goals
of our clients.
Continuing
Education
There
is probably no better measure of professionalism than
the degree to which one commits to education and the
levels achieved. 
In this rapidly changing world, the
demand for continuing education in insurance is paramount.
RKF&L fosters education of its employees by providing
the means for anyone to advance his or her technical
and human relations skills. Almost all of our technical
and sales staff have earned professional designations
in their areas of expertise and continue their education
through in-house and industry courses.
Mission
Statement
To
plan and buy asset protection for our clients with service
that exceeds expectations.
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